​CANYON RIDGE DAYLILY FARM

 Canadian Mail Order Daylilies for Canadian Gardeners / Hardy Daylily Growers for Canada   

                            

                         ​  2017           

ORDERING AND SHIPPING INFORMATION


When placing your order, please note that your plants will be reserved for you as soon as we have received your payment in full. You will then receive an order confirmation and approximate shipping date. Some varieties are available in limited quantities, so order early if a plant is a must have. For instructions on buying our daylilies please see below.

Ordering By Mail:

Please print our order form and send by regular mail to:

Canyon Ridge Daylily Farm
2801 Walburn Road
Kelowna BC
Canada V1P 1E3

Mail orders must include full payment by cheque or money order to reserve plants

***** Please make cheque or money order payable to  Lynne Cherot *****

Ordering By Email:

Please Email your order to questions@canyonridgefarm.com. We will confirm availability and order total by Email. Payment must be received by regular mail within 3 weeks to hold your plant reservation.

*****Please make cheque or money order payable to  Lynne Cherot *****

Ordering By Phone:

Please phone us at 250-491-1124 with your order. We will confirm availability and order total. Payment must be received by regular mail within 3 weeks to hold your plant reservation.

*****Please make cheque or money order payable to  Lynne Cherot *****


Shipping & Handling

All orders are shipped by Expedited Parcel, leaving on a Monday or Tuesday to insure arrival before the weekend. We ship from mid May through to early Fall. Your order will be shipped when appropriate for your gardening zone unless otherwise instructed by you. You will receive notice of your shipping date by email or phone shortly before your order is mailed. If you are unable to receive your plants on certain dates, please advise us.

Canada Post's standard is to deliver Expedited Parcels between major cities as follows:   remote areas may have to add on 1 or 2 days 

The next business day locally

1 to 3 business days regionally

2 to 7 business days nationally

As daylilies ship exceptionally well, (often up to 3 weeks when ordering from the USA) Expedited Parcel is our preferred shipping method. However, those of you living in the East (Ontario east) may prefer to use Xpresspost if you are concerned, it is however more expensive (Please ask us for rates).

Shipping Rates                          Expedited Parcel

BC & Alberta                         $15.00 per order plus .50 cents per plant
                                 
Sask and Manitoba              $17.00 per order plus .50 cents per plant
                                      
All other Provinces               $23.00 per order plus .50 cents per plant
                                                
For customers who live in our area or will be travelling through, arrangements can be made to pick up your order directly at the farm. Please indicate if you prefer this option when you order.

Substitution 

We will not substitute without your permission. Please list alternate choices (of similar value) on the order form. Otherwise we will substitute a similar variety of equal or greater value. If you prefer not to have any plants substituted please mark the order form accordingly, we will then send you a full refund for any shorted plants.

Our Guarantee

All of our orders are personally filled. We guarantee our daylilies to be true to name and healthy when they leave our farm. If planted and cared for properly without delay they will grow. If you are unsure of how to care for your bare rooted daylilies please refer to our info page or contact us. We will be happy to assist you. As well, written instructions are included in every order.

If you are dissatisfied with the condition of your daylilies when they arrive, please notify us immediately upon receipt. We will make every effort to resolve the issue. Once accepted, they are yours to provide a suitable home for and to enjoy for many years.